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Richmor Mobile DVR FAQS

Richmor Mobile DVR FAQS

2014-08-07 15:06:21

1: Time shows on monitor, but no video display, the screen is pure black.

 The possible reason are:

        (1) Check the camera's video signal cable and the power cord is connected, make                                                                                            sure the camera work properly;

(2) Check the display settings, whether the switch to turn off the preview.



2: After inserting the SD card, do not record

The possible reason: 

Please confirm whether the inserted SD card is damaged, make sure the SD card has been format on device; insert SD Card into DVR again and reboot device



3:The Video on monitor be frozen

Possible reasons:

DVR  interference by external signal seriously, system error, please reboot the device



4: DVR working normally,suddenly stop recording and back to preview 

 The possible reason:

(1) Check the SD card if it is broken;

(2) Check the DVR's power is reliable connection, if long time powered sluggish situation,will stop recording to protect DVR, 



5: Recording file can not replay on computer

Possible reasons: Please confirm if using Richmor Replay Software



6: Video are not fluent when replay on computer

Richmor Suggest you using C10 SD Card for better effect


7: The video file time was significantly shorter.

Due to SD Card Loop Recording too many fragments caused, so please format the SD Card again